Shipping policy
Order Processing Time
All orders are processed within 1–2 business days. Orders are not shipped or delivered on weekends or holidays.
If we experience a high volume of orders, processing times may be slightly delayed. In such cases, we will notify you via email.
Shipping Rates & Delivery Estimates
We offer free shipping on orders over $75.
Shipping charges for orders under $75 will be calculated and displayed at checkout.
Standard Shipping
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Estimated delivery time: 2–5 business days (domestic)
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International delivery times may vary depending on destination and customs processing
Delivery times are estimates and not guaranteed. Delays may occur due to carrier issues, weather, or customs clearance.
International Shipping
We ship internationally.
Please note that customers are responsible for all customs duties, taxes, and import fees imposed by their country. These charges are not included in the item price or shipping cost.
Shipping Carriers
We use UPS and USPS to deliver orders.
Shipment Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number. Tracking information may take up to 24 hours to update.
Lost, Delayed, or Stolen Packages
If your order is delayed, lost, or marked as delivered but not received, please contact us and we will assist you in resolving the issue.
Incorrect Shipping Address
Please ensure your shipping address is entered correctly at checkout.
If an incorrect address is provided and the package is returned to us or undeliverable, we will reship the order. Shipping timelines may be affected.
Shipping Fees
Shipping fees are non-refundable, including in cases of returned or refused shipments.
Contact Us
If you have any questions about shipping, please contact us and we’ll be happy to help.